Privacy Policy

Effective Date: 08/21/2023

 

At Redux Coaching & Consultancy LLC ("we," "us," or "our"), we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our online clinical hypnosis and coaching services. By accessing and using our services, you consent to the practices described in this policy.

 

Information We Collect:

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1. Personal Information: To provide our online clinical hypnosis and coaching services, we may collect personal information such as your name, contact details, emergency contacts, and identification documents for verification purposes.

2. Session Data: We may collect information related to our sessions, including session notes, transcripts, and any recordings, with your explicit consent.

 

How We Use Your Information:

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1. Provision of Services: We use the information collected to deliver our online clinical hypnosis services, verify your identity, and tailor sessions to your needs.

2. Communication: We may use your contact information to communicate with you about appointments, updates, and relevant information related to our services.

3. Records: We maintain secure and confidential records of our sessions, communications, and your progress to enhance the quality of our services and ensure continuity.

 

Data Security and Confidentiality:

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1. Security Measures: We implement industry-standard security measures to safeguard your personal and session information. This includes encryption, access controls, and secure data storage.

2. Confidentiality: We maintain the confidentiality of your information and will not share it with third parties unless required by law or with your explicit consent.

 

Third-party Services and Data Sharing:

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1. Service Providers: We may use third-party service providers to facilitate our online sessions, data storage, and communication. These providers are bound by confidentiality agreements and are compliant with relevant data protection regulations.

2. Legal Requirements: We may share your information if required by law, regulation, or legal process. Additionally, we may share information to protect our rights, privacy, safety, or property, as well as the safety of our clients and the public.

 

Your Rights:

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1. Access and Correction: You have the right to access and correct your personal information held by us. Please contact us to update or correct any inaccuracies.

2. Withdrawal of Consent: You have the right to withdraw your consent for the collection and processing of your personal information. However, this may affect our ability to provide our services.

 

Retention of Information:

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We retain your personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted.

 

Updates to Privacy Policy:

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We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes and provide the updated policy on our website.

 

Cookies and Tracking Technologies:

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We do not use cookies or tracking technologies on our website or during our online sessions. We prioritize your privacy and strive to create a secure and unobtrusive experience when you engage with our services.

 

Minors and Children's Privacy:

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Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from minors without parental or guardian consent. If you believe that a minor has provided us with their personal information, please contact us, and we will promptly address the situation.

 

International Data Transfers:

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By accessing our online clinical hypnosis and coaching services, you understand and consent to the transfer of your personal information to the United States, where our data storage and processing facilities are located. We take measures to ensure that your information is protected according to the standards outlined in this Privacy Policy.

 

Your Choices and Consent:

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By using our services, you consent to the collection, processing, and storage of your personal information as described in this Privacy Policy. If you do not agree with our practices, please refrain from using our services.

 

If you wish to exercise your rights regarding your personal information, such as accessing or correcting your data, withdrawing consent, or making a data deletion request, please contact us using the information provided in the "Contact Us" section.

 

Data Breach Notification:

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In the unlikely event of a data breach that compromises the security of your personal information, we will promptly notify you as required by law. We will take appropriate measures to address the breach and prevent further unauthorized access.

 

Links to Third-party Websites:

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Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices of these websites. We recommend reviewing their respective privacy policies before providing any personal information.

 

Compliance with Laws and Regulations:

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We are committed to complying with applicable laws and regulations related to the collection, processing, and protection of personal information. This Privacy Policy is designed to ensure compliance with regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

 

Updates and Changes:

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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this policy regularly to stay informed about how we handle your personal information.

 

Disclaimer:

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The information provided during our online clinical hypnosis and coaching sessions is intended for educational and informational purposes only. It is not a substitute for professional medical, psychological, or therapeutic advice, diagnosis, or treatment. Our services are not a replacement for medical care, and we encourage you to consult with qualified medical professionals for any health-related concerns. By engaging in our sessions, you acknowledge that our services do not constitute medical or therapeutic advice, and you assume full responsibility for your decisions and actions.

 

Refund Policy:

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We are committed to providing quality online clinical hypnosis and coaching services. However, due to the nature of our services and the personalized nature of our work, we do not offer refunds for completed sessions.

 

In the event that you need to cancel a scheduled session, we require a minimum of 24 hours' notice. If you provide the required notice, we will work with you to reschedule the session at a mutually convenient time. Failure to provide the necessary notice may result in a charge for the missed session.

 

If you encounter any technical difficulties or disruptions during our online sessions that prevent the session from being completed, please contact us immediately. We will make every effort to address the issue and either reschedule the session or offer a credit for a future session.

 

Contact Us:

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If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

 

Redux Coaching & Consultancy LLC  

8605 Santa Monica Blvd, PMB 346779  

West Hollywood, CA 90069-4109  

Email: info@reduxcoachingandconsultancy.com